At Intrinsic we offer hassle free ERP solutions that help make you money. They are low cost, tailored, fully scalable and combined with simply outstanding service.
And we love what we do. We live and breathe ERP and know when to recommend a particular solution. We bring enthusiasm and commitment to every project and we are constantly investigating new technologies and industry trends to ensure our customers stay ahead of the curve. Our solutions are user friendly, easy to instal and very flexible.
If you are looking for a partner who will be as passionate about your business as you are, choose us!
Need more reasons? Here are some:
1. We listen. We listen, we discuss, we advise. It might sound obvious but we listen to your ideas, plans and objectives for your business. We then tailor a solution that fits your needs best and helps you increase your bottom line. We don’t shoehorn projects and if we feel we’re not a good fit we’ll be honest and tell you from the outset.
2. We value people. We appreciate that the key to any successful ERP solution is the people. The greatest software in the world is of no use if people don’t, or can’t, use it. We work with your people to ensure our solution adds value to their day and to your business.
3. We put you in control. Your software should be easy to use. Changes, new reports or new processes should be quick and easy leaving you more time to focus on running your business. Our software can be customised by you, without the need for programmers. Of course we can do that for you, but you are free to do it yourself. It’s your choice. Moreover, we ensure that all customisations or modifications are honoured with any future upgrades
4. We offer simply outstanding support. Our staff are seasoned professionals that know our software inside out. The people answering the phone or responding to your emails, are the same people that will provide the answers to your questions. No help desk call queues, navigating complex help desk call systems or being passed from consultant to consultant. We treat you as a person, not a number and the results speak for themselves:
- 78% of inquiries are resolved within 2 hours
- 85% of inquiries are resolved within 4 hours
- 92% of inquiries are resolved same day and,
- 98% of inquiries resolved within 24 hours
- All by a real human…….in Australia
5. We have some experience. With nearly 30 years experience in the industry, we have faced and overcome the same challenges you face in your day-to-day operations many times over. Our solutions include all the support necessary for a successful installation; from the initial project management, data conversions, training, special developments and implementation as well as ongoing help desk and consulting support.
6. Flexible and Scalable. Our software is completely scalable. Whether you have 5 users or 500, whether you sell 10 widgets or 10 million, we scale to your business
7. Integration. Our software integrates with most popular industry and accounting software packages: Presently we integrate with:
- Attache Business Partner
- Global Accounting
- Great Plains
- Sybiz Vision
……and have provided numerous EDI integration points for our customers
8. Our customers are our best advertisement. Every one of our customers is a reference site. And we are very proud of that. We are happy to introduce you to any of our customers to see how they benefit from our solutions.
9. Continuous product improvement. Our products are the very best on the market because we improve them constantly. Our features and upgrades are driven by customer needs, ongoing technological changes and best practice business processes
10. We provide a completely tailored solution. Every customer is unique and each project we work on comes with its own challenges. We work with you to find, or create, the best solution for your business
11. Low Cost of ownership. Our solutions often cost only a fractionof our competitors’. You can purchase a perpetual license outright or you can subscribe to a pay-as-you-go option if you want to save your capital
12. We are passionate – some say ‘too’ passionate. We love nothing more that working on a great project with our clients. We care about our clients and can often be found working out of hours to get everything ‘just right’!
13. We’re a small company with BIG wins